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Child Safety & Wellbeing Policy

Last updated: 24 October 2026 · Steady Minds Learning Pty Ltd · ABN 71 701 669 507 · alana@steadymindslearning.com.au

Steady Minds Learning is committed to providing a safe, supportive, and respectful environment for all children and young people. The wellbeing of children is our highest priority. We actively promote a culture where children feel safe, valued, and supported in their learning.

Scope

This policy applies to all services currently delivered by Steady Minds Learning Pty Ltd, including:

  • personalised resources built from information supplied by the parent or guardian: the Report Summary, the school documents summary, One Tool and the Homework Starter Kit
  • free discovery calls with parents and guardians
  • Parent Consultations, which a student may attend with their parent or guardian
  • the free Steady Homework app and the resources website (free and paid printables), which are designed for parents and do not collect information about children. Signing up collects only a parent's email address.

Child-Safe Principles

Steady Minds Learning Pty Ltd is guided by the National Principles for Child Safe Organisations:

  • children have the right to feel safe and be protected from harm
  • the best interests of the child are prioritised in all decision-making
  • information about a child is handled with care, respect, and appropriate confidentiality
  • resources and advice are designed to support, not undermine, a child's sense of safety and wellbeing at home

Professional Conduct

Steady Minds Learning Pty Ltd:

  • does not provide tutoring, direct instruction or one-to-one work with students
  • arranges and communicates about all services with the parent or guardian only
  • designs resources and advice that are respectful, age-appropriate, and focused on the child's learning and wellbeing
  • maintains clear professional boundaries in all interactions with families
  • ensures all communication is transparent and appropriate

Consultations

A student may attend a Parent Consultation, in person or online. A parent or authorised adult must be present for the full session in both cases. Steady Minds Learning Pty Ltd does not conduct sessions with a child without a parent or authorised adult present.

Online consultations are arranged through the parent. There is no direct contact with students by phone, email, messaging or social media, and no recording without written consent.

Mandatory Reporting & Legal Obligations

  • Steady Minds Learning Pty Ltd complies with Western Australian child protection laws, including the mandatory reporting requirements of the Children and Community Services Act 2004 (WA).
  • Where there is a reasonable belief that a child has been, or is being, sexually abused, this will be reported to the Department of Communities' Mandatory Reporting Service (1800 708 704).
  • Other concerns about a child's safety or wellbeing will be reported to the Department of Communities through Crisis Care (1800 199 008, 24 hours) or to WA Police, as appropriate.
  • If a child is in immediate danger, 000 will be called.
  • A report may be made without parental consent, and without first discussing it with the parent or guardian, where this is needed to protect the child.

Identifying & Responding to Concerns

Concerns about a child's safety or wellbeing may arise through:

  • information provided by a parent or guardian
  • information contained in documents shared with us (for example, school or allied health reports)
  • observations made during a consultation with a parent or guardian, including where the student attends

Where concerns arise:

  • the situation will be taken seriously
  • appropriate actions will be taken in line with legal obligations
  • confidentiality will be maintained where possible

Any child safety concern, and any action taken, is recorded promptly and factually. These records are stored securely, kept separate from general client files, and retained as required by law.

Professional Boundaries

Steady Minds Learning Pty Ltd:

  • operates with clear role boundaries as an educational resource provider
  • does not provide clinical, therapeutic, or crisis intervention services
  • refers clients to appropriate professionals where additional support is required

Any inappropriate, unsafe, or concerning behaviour by a client may result in:

  • session modification
  • suspension of services
  • termination of services

Working With Children Compliance

Steady Minds Learning Pty Ltd:

  • holds a current Working With Children Check (WWCC)
  • complies with relevant screening and child safety requirements
  • maintains appropriate records in line with legal and professional obligations

Complaints & Reporting Concerns

Any concern relating to child safety, conduct, or wellbeing can be raised by emailing alana@steadymindslearning.com.au. It will be handled under our Complaints & Feedback Procedure, which is available on request.

Steady Minds Learning Pty Ltd is committed to:

  • responding promptly and respectfully
  • maintaining confidentiality where appropriate
  • taking concerns seriously and acting accordingly

Review of Policy

This policy is reviewed at least once a year, and sooner if the law or our services change, to ensure it remains aligned with:

  • current legislation
  • best practice in child safety
  • organisational practices

Note: Steady Staffroom, a planned teacher-facing section of Steady Minds Learning, is in preview and not yet offered. It is not covered by this policy, which will be updated before it opens.

Note: Steady Minds Learning Pty Ltd previously provided tutoring alongside parent consultations. Tutoring is not part of the current service offering, and no current service involves tutoring or one-to-one work with students. Any decision to reintroduce tutoring would require this policy, the Professional Boundaries Statement and the Terms and Conditions to be updated first.